Page 1 of 1

Oxford panniers - life time warranty

Posted: Thu Jul 08, 2021 4:20 pm
by g80csp11
Just got my oxford panniers out for a camping trip this weekend and remembered that that last time I used them i clipped a concrete post on a footpath over a ford on the way back from the alternative rally . Do you think the life time warranty covers these events ?
oxford.jpg

Re: Oxford panniers - life time warranty

Posted: Thu Jul 08, 2021 5:50 pm
by alanjennings
The real problem is have you got the receipt from perhaps 10 years ago? If not forget it! Don't ask how I know!!

Re: Oxford panniers - life time warranty

Posted: Thu Jul 08, 2021 5:57 pm
by g80csp11
the answer is no , i struggled last time with oxford guarantee you have to take them back to the shop where you purchased them. and i remember that was in Dover after i had a similar experience with a trailer . just misjudged the width. i think the answer is always keep panniers less than the width of the handlebars otherwise its an accident waiting to happen . even if its every 10 years

Re: Oxford panniers - life time warranty

Posted: Thu Jul 08, 2021 6:08 pm
by SPRIDDLER
alanjennings wrote: Thu Jul 08, 2021 5:50 pm The real problem is have you got the receipt from perhaps 10 years ago? If not forget it! Don't ask how I know!!
You don't get warranties on stuff from Oxfam shops.

Re: Oxford panniers - life time warranty

Posted: Thu Jul 08, 2021 6:52 pm
by Duncan
g80csp11 wrote: Thu Jul 08, 2021 4:20 pm Just got my oxford panniers out for a camping trip this weekend and remembered that that last time I used them i clipped a concrete post on a footpath over a ford on the way back from the alternative rally . Do you think the life time warranty covers these events ?

oxford.jpg
Was that the time you went diving for spanners?

Re: Oxford panniers - life time warranty

Posted: Thu Jul 08, 2021 7:13 pm
by g80csp11
yes it was , just goes to show when i last went camping . lets hope we can get a few more shows / trips organised